Agency : Community Monitory, NGOs, Public Health Care
Objective : To find the existing gaps in community monitoring process in terms of awareness,
service being delivered, training status and competency level of committee member; To analyze the
health provider’s perception,
participation and satisfaction towards
community monitoring: To identify
learning and challenges
in pilot phase;
Background : The Community monitoring process
is an excellent means of involving the public in their problem solving and developing goals. It involves a three way
partnership between health care providers and managers (Health System); the community, community based
NGOs and Panchayati Raj Institutions.
The success of
the community monitoring process
depends upon the ownership of the process
by all three parties and a developmental spirit of fact-findings
and learning lesions for improvement.
Methodology : To
know the success of community monitoring
process, study was conducted in Dhemaji District of Assam. The
study was qualitative and quantitative
in nature. The design was cross
sectional and exploratory. The data were collected through question
schedule, Focus group discussion, Observation.
data were collected through different organization record.
Field work was conducted between 23rd February and 23rd April 2009.
Findings : There was negligible
awareness about the
community monitoring process in community, which leads to low level
of participation by
ASHA was not clear about her
role and responsibilities
as an executive chairman of the committee.
between state nodal agency
and district nodal agency was missing. The district authority of
health services were participating actively in the process, as they
were not clear about the program.
Recommendations : Based on above all findings
it is recommended that there should be
proper and regular training session
should be based on practical approach rather theoretical.
be sensitized through public forum
and community based
Frequency of holding regular meeting of all committee should be ensured and different
nodal agencies should
be helped do improve there
service delivery system.
To find the existing gaps in community monitoring process in terms of awareness, service being delivered, training status and competency level of committee member