Business Process Re-engineering of Admission, Discharge and Transfer in a Tertiary Care Hospital
Agency : Healthcare Infrastructure, Re-engineering of Admission, Discharge
Objective : The total
healthcare financing by the public
sector is dwarfed
by private sector spending. In 2003, fee-charging private
companies accounted for
82% of Indiaís $30.5 billion expenditure on healthcare.
This is an extremely high proportion by international standards. Private firms are now
thought to provide
about 60% of all outpatient care in India and as much
as 40% of all in-patient care. It is estimated that nearly 70% of all hospitals and 40% of
hospital beds in the country are in the private sector.
Background : Indiaís healthcare infrastructure has not kept pace with the economyís
growth. The physical infrastructure is woefully inadequate to meet todayís healthcare demands,
much less tomorrows. While India has several centres
of excellence in healthcare delivery, these facilities are limited in their ability
to drive healthcare standards because of the poor condition of the infrastructure in the vast majority of the country.
Methodology : The healthcare
industry faces a lot of challenges in todays world, competition everywhere
has ot left the hospitals
untouched. The hospitals strive for excellence and deliver their best to
be at the top. Thatís where a BPR comes into the picture.
Bpr revamps he process and gives the process a new face which if
not the best is the ideal in the induatry with best practices an maximum patient
Findings : When hospitals
put in the money the return on investments is a natural phenomena and thatís wht the hospitals are expecting, a bpr should
give the hospital processes a boostup and help it come to a place
where the patients are benefitted
the maximum and the working takes
minimum time with maximum
Recommendations : Not Available
The total healthcare financing by the public sector is dwarfed by private sector spending