Study on Factors Associated with Satisfaction and Motivation of the Class III & IV Employees in Government District Hospital, Kota
Agency : IUC, Incidence of VAP, Nosocomial Infection; Intensive Care Unit
Objective : To explore and compare the perceptions of the class
III & IV employees working in the Government tertiary care hospital at
Rajasthan with regard to the availability
of motivators at their work- place and to suggest some
interventions to improve the work environment
in the hospital.
Background : The importance of human factor is very well realized
by the corporate and other private
organizations. On the other hand, the government organizations are still struggling with the problems of workers union, strikes, lockouts, unaccountability of the
workers who consider their future secure after joining the
government organization even if they do not perform. Human
resources are considered important hence, this
study was carried
out to understand the problem faced by
the employees, which
dissatisfy them and degraded their
Methodology : The methodology used to conduct
this study was both
quantitative and qualitative technique through personal interview, questionnaire consisting both open and close ended questions. The analysis was done using
MS-excel and the findings were shown with the
help of pie and bar charts.
Findings : Findings revealed that
all class III employees know about their job
No formal orientation or induction
programme was done when they join the organization.
Majority responded that they have some valuable suggestions to improve the
functioning of the hospital. The class IV employees neither
get any kind of appreciation
from the senior officers nor get any promotion in job which leads
to lower satisfaction and motivation level
in the employees. More than half of the nurse face problem in getting the adequate amount of supply of materials for efficient discharge of their duties. 25% staff
was not working according to their post.
A majority of employees
doesn’t wear their uniforms
Recommendations : Job chart to be prepared
for every worker including the daily wage employees.
Manpower planning should be done for the proper allocation of the
staff. Uniform policies should be
formulated and strictly followed to ensure discipline. Discipline and
punctuality should be improved and strictly observed. Good work should be
appreciated not only in words but also in terms of remunerations or reward. Basic facilities like canteen, pure drinking water, rest rooms should be provided to the staff. Feedbacks can be taken from the staff for nay scope
of improvements in the functioning of the hospital.
To explore and compare the perceptions of the class III & IV employees working in the Government tertiary care hospital at Rajasthan