Client Exit Interview Survey in Rajasthan, 2013

Agency : Marie Stopes International

Marie Stopes International (MSI) has been delivering family planning and safe abortion services in India. Marie Stopes India (a subsidiary of MSI) provides high quality family planning and safe abortion services in National Rural Health Mission’s high-focused states. The specific objectives of the Exit Survey Research were: to assess the extent of service utilization by the clients; to assess the extent of client satisfaction and quality of care provided by the MSI; to assess the client profile in order to get the percent of the clients under the BPL category; to assess the existing marketing strategies; and to suggest necessary modifications required. The Surveywas conducted in three different states i.e. Rajasthan, Madhya Pradesh and Uttar Pradesh.


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