Abstract of Dissertation

Keyword : Health IT; Virtual Scribers; Physical Patient Interaction; Electronic Health Records; HMIS

Objective : The aim of the study the importance of virtual scribers on physician-patient interaction in Health IT firm

Methodology : A comprehensive literature search was performed to study the importance of virtual scribers in proper documentation and enhancing the productivity of the providers. Study majorly focuses on engaging the virtual scribers in physician-patient interaction Results: After the comprehensive study it was analyzed that engaging the scribers was beneficial in the documentation and enhancing the overall productivity of the providers. On an average total minute saved approximately in new patient documentation were 6.5 and in follow up patient documentation were 5.6 approximately.

Recommendations : Electronic health record is a generalized collection of patient data electronically and stored in a digital form. The era of the transition of storage of data electronically has increased physician time and increased their productivity. This is a major step to increase physician-patient interaction. This is an approach to increase the quality of care and productivity at MGPO. Virtual scribes are professional from a medical background (dentist, homeopathy, physiotherapist, MBBS) hired to assist the providers in formulating the chart note. Therefore, we performed a prospective study by the use of scribe to increase the productivity of providers and physician-patient interaction. Physician productivity is the key step towards overall health outcome. This can be changed and enhanced with the help of the scribes and implementation of the electronic health record (EMR), such as quality of care can be improved, treatment costs are reduced and patient satisfaction is increased, because the impact of physicians influence the majority of treatment decisions, and are centralized towards the care delivery process. Thus, it is essential for us to understand how technologies, such as electronic medical records (EMRs) impact physician productivity and physician-patient interaction. Providers in the United States have analyzed and concluded that the implementation of EMRs can have significant overall impacts on patient safety, health care quality and overall costs of care delivery. In this paper, we examine the productivity impacts of EMR implementation on physicians. Virtual scriber provides a powerful impact on the EHR documentation and increases the workflow and productivity of the physician. Virtual scribe services improve documentation reducing the time of providers from the computer. However, doctors can spend more time interacting with the patient and increase productivity, which can lead to improved patient satisfaction.