Assessment of SSDC Eye Hospital for Better Eye Care Services

Agency : Sundarban Social Development Centre, West Bengal

Eye healthcare is a neglected area in Public Health. Sundarban Social Development Centre (SSDC) runs an eye hospital in the Indian Sundarbans for treating eye diseases. Over time, SSDC has felt the need to increase the patient footfall and expand the range and quality of service delivery at its eye hospital. IIHMR University carried out a third-party evaluation of the services offered at the hospital. The study objective was to assess the capacity of the eye hospital for providing better eye care services. The specific objectives of the study were to estimate disease specific patient load in OPD and IPD of the eye hospital; to estimate disease specific patients referred to other facilities and reasons for the same; and to assess the adequacy of the available instruments for eye care in the hospital and existing inventory management. Secondary quantitative data from hospital records were used. Primary qualitative data were collected from the staff of SSDC Eye Hospital.

The study analyzed the patterns and trends in the services offered at the hospital and suggested areas for further development. It identified the need for infrastructural strengthening of the hospital including purchase of necessary instruments and construction of another operation theater. In addition, it suggested timely arrangements of funding for free cataract surgeries and developing techno- managerial skills of the hospital staff. The findings would help SSDC to provide more relevant and competent eye healthcare in a disadvantaged area like the Indian Sundarbans.


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