Piloting Mobile-based MCTS HMIS at Village Level in Bihar

Agency : Dimagi (USAID)

Health system in India strives for timely and quality data for proper planning, monitoring and evaluation. In a paper based recording system it takes 15 days for data collection (at the sub-center), data updation (at the primary health center) and then data transfer (to MoHFWWeb Portal MCTS), which severely affects the services delivery of maternal and child health in our country.

To improve the timeliness of data collection, updation and reporting, a pilot project was commissioned in Kanti block of Muzzafarpur district of Bihar in January 2013. Under this project, 10 ANMs who were capable of handling mobile phones were given android based mobile phones loaded with a software which was identical to the government‘s records. In-built service reminders, due lists and counseling videos were also loaded in each phone. Using the phones the data were sent to a central database system using both offline and online methods. IIHMR and Dimagi International imparted rigorous one-week training to all the ANMs. During ground level implementation, ANMswere observed andwere given on-field support for six months.

An analysis of the data showed that timeliness of reporting had improved with almost no time lag between data collection and data reporting. Using the mobile based reporting, various validation rules and data checks improved correctness and completeness of the data. Most of the ANMs were happy that computerized data collection had reduced their involvement in preparing the monthly reports as all reports could be generated automatically.


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