Training Needs Assessment with the Focus on Preparing Staff Development and Learning Plan for World Health Organisation- SEARO

Agency : World Health Organisation

Attainment of the highest possible level of health for everyone was the key objective of the World Health Organisation, and in order to achieve this objective the South East Asia Regional Office directed and coordinated the activities and programmes in member countries of this region. The WHO-SEARO assisted the governments in strengthening health services. Capacity building is a continuous process and is essential as the technology is developing fast. It is not only technology but also organisational challenges that need to be addressed. Systems and practices get outdated soon due to new developments in technology, including technical, managerial and behavioural practices. One of the most important functions of the organisation was to develop technical and managerial competencies. People not only perform technical and managerial roles but they also have to deal with various problems in the day-to-day life of the organisation. They have to deal with conflicts, problems of cooperation, commitment, teamwork, and such related matters. The proposed training needs assessment aimed to identify training needs of the various categories of employees and develop a work plan for WHO-SEARO staff (covering staff at the regional office as well as country offices) development and learning activities. The specific objectives were:

  • To review the job responsibilities of all categories and all levels of human resources (managerial, supervisory, technical and administrative/support)
  • To conduct a rapid assessment of training needs of the WHO-SEARO officials in relation to managerial, supervisory, technical and process competencies
  • To prepare a draft staff development and training plan

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