An Assessment of Mobile Health Vans in Uttarakhand

Agency : Futures Group International, New Delhi

The Government of Uttarakhand has adopted several innovations to improve the access to health care services for disadvantaged people in the state. One of the innovations is the introduction of Mobile Health Vans (MHVs) with the objective of serving the underserved areas, especially the BPL families and women. Through these vans, while the BPL families have been availing themselves of free of cost health care services, APL beneficiaries are required to pay nominal charges. Currently, the state is operating 30 mobile health vans under a different set of mechanisms in all the 13 districts of Uttarakhand. Futures Group which provided technical support to the government of Uttarakhand hired the services of IIHMR to assess the functioning of various vans, its allied concerns and subsequent ways to solve them. The specific objectives of the study were to review the management of the vans to gain an understanding of the operational issues and to study the demand generation and client satisfaction with the services.


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